Have a Question? We’re here to Help!
The following comprises a list of answers commonly asked by our patients. If you don’t find an answer to your question here, or, if you require further assistance, please feel free to contact our office at 301.352.6311. Our staff is more than happy to help you!
What are the requirements for payment?
It depends on your procedure. Take a look:
Office Consultations or Inpatient surgery:
Payment is due in full on the day of service. Dr. Zebovitz does not participate in insurance plans, but our practice files claims for primary and secondary providers. And, we provide necessary paperwork for flexible spending accounts and other reimbursement policies.
Hospital surgical procedures:
Dr. Zebovitz does not participate with insurance plans; however, as a courtesy, our office sets up precertification requirements prior to surgery, to authorize medical necessity and to provide hospital certification.
Eighty percent of surgical fees are due 14 days prior to your scheduled hospital visit. The remaining balance is due 90 days following services rendered. Dr. Zebovitz’ practice files claims to insurance carriers for your reimbursement.
During this 90 day period, if you receive paperwork from your insurance carrier requesting further information, it is your responsibility to provide a timely response. Please call us if you have difficulty navigating the system; we’ll do everything we can to help.
Additional Payment Options: Dr. Zebovitz accepts: Visa, MasterCard, Discover and American Express. The office can also refer you for outside financing to institutions with which he partners at partners at Your Health Credit and CareCredit.
What if my insurance carrier fails to reimburse me?
Dr. Zebovitz’ practice does not contact insurance carriers to determine payment status; however; we gladly submit another claim on your behalf if you call and request them to do so. Also, feel free to ask for a copy of the paperwork during your visit. .
What if my insurance doesn’t cover treatment, or I don’t have dental insurance?
This may create an opportunity to utilize a flexible spending account, from which you may draw funds to pay for treatment. Check with your employer to confirm your options. In addition, Dr. Zebovitz refers patients in need of personal financing to Your Health Card and CareCredit. Please contact those institutions to compare rates, along any others you choose.
Why is there a cost for an initial consultation?
Our first priority is to provide you the best care possible, so we take the time necessary to gather the critical information we need to determine your treatment plan. This is also a good opportunity for us to address questions, assess needs for medication and review pre and postoperative care, to ensure you’re fully prepared and understand what to expect on the day of your procedure.
What time of day do you schedule surgery that requires sedation?
Between 8 a.m. and 12:30 p.m. We ask surgical patients to comply with these hours because they’re required to abstain from food and beverages for 12 hours prior to surgery; and Dr. Zebovitz seeks to avoid significant drops in a patient’s blood sugar level.
Why doesn’t Dr. Zebovitz participate with insurance programs?
Cooperating with managed care often requires practitioners to allow insurance companies to make decisions on behalf of patients for their own financial benefit. Dr. Zebovitz prefers to spend the appropriate time necessary to formulate a comprehensive diagnosis and personalized treatment plan for each patient, based on his proven knowledge, training and expertise.
What if I forget to bring copies of my X-rays to my appointment?
Not to worry! Most dental offices can send those to us quickly via e-mail. You can contact your practitioner on the way to your appointment, or, when you arrive.
If you require further assistance, please feel free to contact our office at 301-352-6311. Our staff is more than happy to help you!